Privacy Policy

At KTattoo.co.nz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

1. Introduction

This policy outlines our practices regarding the personal information we collect from you when you visit our website, book an appointment, or interact with us. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

2.1. Personal Information: This is information that can identify you. We may collect:

• Contact Details: Name, email address, phone number, and physical address.
• Account Information: Username, password (encrypted).
• Transaction Data: Details about services or products you have purchased and payment information (note: we do not store full credit card details; these are processed securely by our third-party payment gateway).
• Communications: Records of your correspondence with us (e.g., emails, booking inquiries, or chat messages).

2.2. Non-Personal Information: This is data that does not identify you personally. We may collect:

• Usage Data: Information on how the website is accessed and used (e.g., IP address, browser type, operating system, pages visited, and time spent on pages).
• Device Information: Information about the device you use to access our website.

3. How We Collect Information

We collect information when you:

• Register an account or book a consultation on our website.
• Make a purchase or deposit.
• Subscribe to our newsletter.
• Contact us via email, phone, or our contact forms.
• Browse our website (through cookies and analytics tools).

4. How We Use Your Information

We use the collected information for various purposes, including:

• To process and fulfill your bookings and orders.
• To manage your account and provide customer support.
• To communicate with you about your appointments, services, and promotions (with your consent).
• To improve our website, studio services, and customer experience.
• To personalize your experience on our website.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations.

4. Ordering and Payment

• 1.1. “We,” “us,” “our” refers to KTattoo.co.nz.
• 1.2. “You,” “your,” “customer,” “user” refers to the individual or entity accessing or using our website and purchasing products or services from us.
• 1.3. “Website” refers to https://ktattoo.co.nz/.
• 1.4. “Products” refers to the tattoo supplies, merchandise, and any other goods offered for sale on our website.
• 1.5. “Services” refers to any services provided by us through the website (e.g., online support, information).

5. Sharing and Disclosure of Information

We may share your personal information with third parties only in the following circumstances:

• 5.1. Service Providers: We engage trusted third-party companies to facilitate our services, such as Payment Processors (to securely handle transactions), Shipping Companies (for physical products), and Website Hosting/Analytics Providers (e.g., Google Analytics).
• 5.2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• 5.3. Business Transfers: In the event of a merger or asset sale, your information may be transferred as a business asset, with prior notice provided.

6. Cookies and Tracking Technologies

We use cookies to track activity and hold certain information, such as shopping cart functionality and preference memory. You can set your browser to refuse cookies, though some parts of the website may not function correctly as a result.

7. Data Security

The security of your data is important to us. We implement technical and organizational measures, including SSL encryption, to protect your personal information. However, no method of electronic storage or transmission is 100% secure.

8. Your Rights (Privacy Act 2020)

Under New Zealand law, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your data in certain circumstances.
• Withdraw Consent: Withdraw your consent for marketing at any time.

9. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this policy or as required by law (e.g., for tax and accounting purposes).

10. Privacy Breaches

In the event of a privacy breach that causes serious harm, we will notify affected individuals and the Office of the Privacy Commissioner in New Zealand.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Website: https://ktattoo.co.nz/
• Address:
  1/11 Davies Drive, Albany, Auckland 0632d